Troubleshooting the Edgewood Laptop
For Secondary Students
Step 1 - Sign Into EISD Laptop with Your District Email Address or District Account
Upon pick-up of student laptop, student will need to be in a wi-fi connected area to activate the device. Sign in with complete email address or username and password as directed.
Sample Email jd123456@students.eisd.net
Sample Password: 010110 (MMDDYY Date of Birth)
Sample Username: jd123456
What Is My Login & Password?
For example if your name is John Dominguez, your Student ID is 999555 and your birthday is June 14, 2005 then your login and password are as follows:
Password: 061405 (6 digit date of birth MMDDYY) last two digits of year
Once At Home - Connect to YOUR WiFi
Passwords are six digit date of birth (MMDDYY)
Office 365
If you click on Office 365 and it doesn't automatically fill in the username and password for you, close that tab, and click Office 365 again. "Magic will happen" and it will automatically log you in!
Microsoft Teams
Laptop Not Logging You in To Office?? Watch Tutorial Below
Microsoft Issue - Change Time Settings
Content Keeper Screen
When the content keeper screen comes up, enter the following:
Username: JUST THE USERNAME (NOT EMAIL ADDRESS)
Password: SAME AS EMAIL
Need Help? Email tech.support@eisd.net
Edgewood ISD Technology
Email: tech.support@eisd.net
Phone: 210-444-7970
Twitter: @eisd_it